Warranty

International Warranty

The warranty from Evade AS on our products covers all manufacturing defects for 12 months from the date of purchase.

We are not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.

For your records, we recommend you save your original sales receipt with your Evade quick guide and write the SNID directly on your product manual for reference.

What's Covered Under the Warranty and What's Not Covered

From the date of the purchase of the product, we will provide a 12-month free repair service if the product has manufacturer issues. After this period, you will be charged a service fee and for parts. We will try and repair your board as quickly as possible, but can’t guarantee repair times.

What is covered under Evade AS warranty?

The warranty covers for 12 months - the deck, motors, enclosure, charger, remote controller, trucks, ESC, and the battery from any manufacturing defects from the date of purchase.

Please note that we only provide warranty for products purchased on our website. Purchases from other sources are excluded.

Lithium batteries can be replaced if they haven’t been disassembled in a year. Make sure to charge the lithium battery once every two weeks when not using it. Other accessories are not included in defects liability.

What is NOT covered under Evade AS's warranty?

• Wheels, Bearings, Bushings, and Grip Tape are considered wear and tear items and will not be covered.
• Damage caused by improper use, improper maintenance, or improper storage.
• Any damage outside of normal use.
• Damage caused by unauthorized repairs of the product or using unauthorized parts.
• Damage or injury to the rider or other objects caused by the skateboard or its accessories.
• Normal battery degradation from use.
• Damage to the battery due to incorrect charging or leaving it uncharged for an extended period.

If the product has a problem under the following conditions within the warranty period, we will charge a repair fee:

• Improper usage includes impact, crashing, dropping, etc.
• Disassembling, repackaging, and repairing not according to our instructions.
• Motor stall and overweight usage (such as carrying more than one person).
• Acts of nature (fire, flood, earthquake, etc.).
• Used in a manner other than for reasonable recreation or transportation.

Who covers shipping costs?

For all warranty returns, shipping the product to us will be at your expense. We recommend that you ship your Evade Product via FedEx, DHL, or UPS and keep your tracking number for future reference. We recommend that you insure it for the retail value. Evade AS will take responsibility for all packages that are signed for and received at our warehouse. Please contact your shipping service for shipments that do not arrive at our warehouse. We are not responsible for packages that do not arrive to you or us for any reason.